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What Should a Member Do if Its Counter Fails during Trading Hours and Is Required to Be Cleared and Restarted?
2019-09-10

In accordance with the Exchange’s rules, a member must immediately report any failure of its system to the Exchange.

The Exchange will, based on such information as member code, trading seat number and code of each client who has opened an account at the failed counter as reported by the member, examine whether any client has any EFP reports under processing and if so, will communicate relevant EFP report information to the member. After restarting its counter, the member is required to carry out corresponding operations to avoid the client’s potential funding risk or negative margin balance risk caused by such EFP transactions under processing. After the completion of such operations, the member should report the results of such operations to the Exchange and track such EFP transactions on an ongoing basis until the completion of their processing.